---
title: Incidents
slug: edgemanager/bL_6-incidents
docTags: 
createdAt: 2026-04-28T15:27:30.945Z
---

The **Incidents** tab provides a single view of all triggered incidents across every company, project, and edge device in the instance. From this page you can monitor system-wide operational health, investigate alert history, and resolve open incidents without switching between tenants. Access incidents in **Alerts** > **Incidents**.

:::hint{type="info"}
**Note:** The Incidents page is an Admin Console feature and shows incidents across all tenants. For project-level incident management, see [Alerts](docId\:BWq6oBkuTNZgIJBIgQPBE) for the Litmus Edge Manager User UI.
:::

Each incident entry includes:

| Column               | Description                                                                        |
| -------------------- | ---------------------------------------------------------------------------------- |
| **Trigger**          | The alert trigger that fired the incident.                                         |
| **Scope**            | The company, project, and edge device where the incident occurred.                 |
| **Incident Message** | The message associated with the alert trigger.                                     |
| **Started At**       | The date and time the incident began.                                              |
| **Resolved At**      | The date and time the incident was resolved. No value displays for open incidents. |
| **Status**           | The current state of the incident: **New** or **Closed**.                          |
| **Action**           | Options menu to resolve the incident.                                              |

# Filter and Sort Incidents

Click the filter icon in any column header to narrow results, for example, by **Status** (All, New, or Closed) or a **Started At** date range. You can also sort any
 filterable column. To reload the list, click the reload icon at the top right of the page.

# Resolve an Incident

To resolve an open incident, click **Resolve** in the **Action** column for that row. The incident status changes to **Closed** and the **Resolved At** timestamp is populated.