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Alerts Guides

Create an Email-Alert Trigger for Connector Online Status

11min

In this guide, you'll set up an alert and a trigger for Litmus Edge's default MQTT SSL connector that connects to Litmus Edge Manager. Then you will simulate a disconnection for the connector to trigger the alert.

Video



Before You Begin

  • You will have to enable SMTP from the Litmus Edge Manager Admin Console. See Email to learn more.
  • If you haven't yet connected your Litmus Edge instance to Litmus Edge Manager, see Activate an Edge Device. A Litmus Edge instance needs to be activated in Litmus Edge Manager before it can trigger alerts.

Step 1: Set Up an Email-Alert based Trigger

In this step you'll create an email notification alert. Next, you will create a trigger that will use the email notification alert. See Alerts for additional details.

From Litmus Edge Manager, navigate to Alerts and follow the steps below.

Step 1a: Set Up an Email Alert

To set up an email alert:

  1. From the Alerts pane, click the Add new Action icon. The Add new Action dialog box appears.

    Add new Action icon
    Add new Action icon
    
  2. From the Add new Action dialog box, enter the following details:
    • Action Template: Select EMAIL.
    • Action Name: Enter an action name.
    • Enter email: Enter an email address that will receive the alert.
    • Notifications Limit: Enter 1.
    • Interval: Select minute.
  3. Click Add. The newly created action appears in the Action List.
Creating a new email alert
Creating a new email alert


Step 1b: Set Up a Trigger

To set up a trigger:

  1. From the Alerts pane, click the Add new Trigger icon. The New Trigger pane appears.

    Add new Trigger icon
    Add new Trigger icon
    
  2. From the New Trigger pane, configure the following sections.

Trigger

  • Name: Enter a name for the trigger.
  • Active: Select the checkbox.
  • Dashboard: Select the checkbox.
  • Description: Enter a description for the trigger.

Scope

Select Edge Device and select the appropriate Litmus Edge instance.

Source

  • Select Metrics as the source of the trigger.
  • Click Add new rule.
  • Select Alert template: Select Connector online status.
    • Enter the value 60 for Alert Delay, seconds.

Action

  • Action List: Select the action you previously created.
  • Continuously: Select the checkbox to send notifications continuously.
  • Notification Period, minutes: Enter 1.

When done, click Save. The alert trigger appears in the Trigger List.

Creating a connection status email trigger
Creating a connection status email trigger


Step 2: Simulate a Disconnection

From Litmus Edge, you will simulate a disconnection with Litmus Edge Manager.



Step 3: Verify Successful Trigger and Alert

From Litmus Edge Manager, you will verify the simulated disconnection.

To verify the trigger and alert:

  1. Log in to Litmus Edge Manager.
  2. Select the appropriate company and project. The Dashboard pane appears for the project.
  3. From the navigation panel, select Incidents. The Incidents pane appears.

Confirm you see the incident listed.

The email address that was configured for the alert will also receive the respective alert email.

Alert email
Alert email