---
title: Incidents
slug: edgemanager/incidents
docTags: 
createdAt: 2024-09-04T20:42:27.928Z
---

After selecting a project, the Incidents module appears.

The Incidents module includes a list of edge devices for which there is an incident. Incidents are generated alerts that are based on triggers. System triggers are preloaded, and user triggers are created in [Alerts](docId\:BWq6oBkuTNZgIJBIgQPBE).

The* Incidents* pane includes filters for selection of a group list, state, and date range filters for Opened Before, Opened After, Closed Before and Closed After.

You can view an edge device's details by clicking its ID, and view a trigger by clicking on the trigger link associated with an edge device.

# Access Incidents UI

**To access the Incidents UI:**

1. Log in to Litmus Edge Manager.
2. Select a company.
   The *Projects* pane appears.
3. Do one of the following:
   -
     Click a project from the *Project *pane. The *Dashboard *pane appears for the project.
   - Click the **Actions** icon for a project, and then select **View**. The *Dashboard *pane appears for the project.
4. From the Navigation panel, select **Incidents**.
   The *Incidents* pane appears.

Refer to the following actions you can take on the Litmus Edge Manager User UI's *Incidents* pane.

![](https://api.archbee.com/api/optimize/SSUUxKZUk9bFTEPNn_6Zo/T-aBO_yMCDyJddbci8RVO_jlvwqtdxvzc8kedbc4fqimage.png "Incidents")

| **Action**                                                        | **Details**                                                                                                              |
| ----------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------ |
| \[1] **Select Opened Before Date**                                | Choose a date to filter incidents that were opened before this date.                                                     |
| \[2] **Select Opened After Date**                                 | Choose a date to filter incidents that were opened after this date.                                                      |
| \[3] **Select Closed Before Date**                                | Choose a date to filter incidents that were closed before this date.                                                     |
| \[4] **Select Closed After Date**                                 | Choose a date to filter incidents that were closed after this date.                                                      |
| \[5] **Select Device Group List**                                 | Filter incidents by selecting a specific group of devices.                                                               |
| \[6] **Select State**                                             | - All: Display all incidents
- Open: Display only open incidents.
- Close: Display only closed incidents.                |
| \[7] **Show filter** / **Hide filter**                            | Toggle the visibility of filter options.                                                                                 |
| \[8] **View** [Edge Device Details](docId\:YwQwD4skuVTwNtcAV5ijs) | You cannot access an edge device if the Litmus Edge Manager can no longer reach Litmus Edge.                             |
| \[9] **View Trigger**                                             | Click to manage and view alert triggers associated with incidents. [Manage Alert Triggers](docId\:ssMqiDTPoBpV95sc3lkaC) |
| \[10] **Resolve Incident**                                        | Take action to resolve a selected incident.                                                                              |