FAQs
Information on how to access the initial credentials will be provided to you via email after your order is completed. They are also available through the Litmus Edge documentation.
After upgrading to version 3.16.1, the default admin user may lose access to the Cloud Storage page due to missing permissions. This issue affects instances originally installed on versions lower than 3.11.x.
To resolve it, go to System → Access Control → Users, and either update non-default roles to enable Cloud Storage permissions or create new roles with the required permissions.
The prompt indicates that server-side validation is taking place. This process checks the device configuration for specific factors, including formulas, MQTT server modes, and name uniqueness, ensuring that the tag can be added without issues.
Follow the steps outlined in the Troubleshooting: Enabling Writing of PSET Parameter section to configure the controller and resolve this issue.