Information on how to access the initial credentials will be provided to you via email after your order is completed. They are also available through the Litmus Edge documentation.
The hosted trial does run on Microsoft Azure-hosted VMs.
Customer accounts can only deploy 1 Free hosted trial.
The hosted VM will run for the duration of the hosted trial which is 14 Days.
It is currently not possible to extend the duration of the sandbox.
Under your account you will find the Hosted Sandboxes tab. Which gives you the URL and which IP address are permitted to access it.
Under your account you will find the Hosted Sandboxes tab. Under the Actions column, you find the buttons to stop or restart your hosted trial VM.
Under your account you will find the Hosted Sandboxes tab. Under the Actions column, you find the button to edit the permitted IP’s able to access the hosted trial.
Customers need to provide their public IP, which is assigned to the customer by their ISP. NOT the IP set for their laptops network card.
You can find your public IP using webpages such as https://whatismyipaddress.com.
As we value our customers privacy, customers can Opt-In to receive Emails regarding their Orders and Subscriptions by checking on checkout the checkbox.
I want to receive Mail notification about my Orders and Subscriptions as well as Informational material.
Why can't I access the Cloud Storage page after upgrading to LE version 3.16.1?
After upgrading to version 3.16.1, the default admin user may lose access to the Cloud Storage page due to missing permissions. This issue affects instances originally installed on versions lower than 3.11.x.
To resolve it, go to System → Access Control → Users, and either update non-default roles to enable Cloud Storage permissions or create new roles with the required permissions.
The prompt indicates that server-side validation is taking place. This process checks the device configuration for specific factors, including formulas, MQTT server modes, and name uniqueness, ensuring that the tag can be added without issues.
Follow the steps outlined in the Troubleshooting: Enabling Writing of PSET Parameter section to configure the controller and resolve this issue.